Please click the link below to view an instructional video on setting up your safe:

Setting Up Your Safe

Please click the link below to view an instructional video on installing your safe:

Installing Your Safe

The following link is an illustration of the installation process:

Installing Your Safe Illustration

To register your Mycube safe please click the link below:

Register Your Safe

Open & Closing:

1. To open the safe, enter your 4-digit code.
2. To lock the safe close your safe door and press Lock.

Please click the link below to view an instructional video on resetting your code:

Resetting Your Code

Please click the link below to view an instructional video on hiding your code:

Hiding Your Code

Please click the link below to view an instructional video on how to restore power to your keypad:

Restoring Power

If the batteries have corroded, use white vinegar and Q-tip to clean off the coils. Once coils are clean install 4AA batteries and remember to flip the switch. If that still doesn't work, please send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

This error occurs when the safe's circuit board no longer works. There are two options to address this issue:

1. Order a new lock assembly and keypad
2. Purchase a new safe (recommended) – Mycube will buy back your safe

Please send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

E-code means "error code". This error will appear if you are typing in the incorrect code. If you can't remember your code, use your manual key to open the safe then follow the Reset Code instructions to reset your code. Refer to the following video for instructions on resetting your code:

Resetting Your Code

The digital keypad runs on 4-AA batteries that are located inside the small black battery box on the inside of the front door. The outlet inside the safe is used to charge any electronic devices you have inside of the safe. It must be plugged into a wall outlet in order to charge those devices. Refer to the video link below for instructions on replacing your batteries:

Replacing Your Batteries

If your keypad displays 8's and you cannot open your safe, this usually indicates that your batteries are dead. Use the manual key to open your safe and replace the 4AA batteries. Then turn off and on the small black switch inside the safe and see if that changes the error message.

Dead Battery - Manual Key

Please click the links below to view an instructional video on opening your safe using your safe key and replacing your batteries:

Using Your Manual Key

Replacing Your Batteries

Note - The allen and Torx 25 wrench can be bought at a local hardware store or online. DO NOT use a screwdriver as a substitute, it will strip the screws. Refer to the links below to purchase either wrench:

o Torx 25

o 3mm allen wrench

Dead Battery - No Manual Key

If your battery is dead and you cannot locate your key, use an external battery pack with a USB port to provide power to the keypad. Here are the parts we recommend. You'll want to get these specific parts:

USB - USB Amazon Product

Power pack - Target Powerbank

If replacing the batteries or using of a power pack, does resolve the issue, you will need to order a replacement lock assembly and keypad or order a new safe. Please send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

If your safe batteries have been replaced and the safe still does not work, even after flipping the switch, there could be corrosion in the battery case on the coils. Check your battery coils for any corrosion. If there is corrosion, use white vinegar and a Q-tip to clean the coils. Once done, you can replace the batteries then click the switch on the inside of the door to restore power to your keypad.

If the problem persists, you will need to order a replacement battery pack. Please send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

Every safe come with an accessory pack which contains a set of 4 AA batteries, wrenches and a set of keys. Please keep your manual keys and wrenches outside of your safe for easy access in the event that you get locked out of your safe or need to change the batteries.

Please click the link below to view an instructional video on replacing your batteries:

Replacing Your Batteries