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Please click the link below to view an instructional video on setting up your safe:

Biocube Setup

You can also refer to the step by steps instructions below:

1. Open the door, press **01#.
2. You will hear “please enter your password.”
3. Enter a 4-6 digit password and press #, you will hear "please do again."
4. Re-enter your password and press #.
5. You can now proceed with setting your biometric fingerprint

Please click the link below to view an instructional video on setting up your fingerprint:

Biocube Fingerprint Setup

You can also refer to the stey by steps instrcutions below:

You must register your 4-6 digit passcode before completing fingerprint registration.

1. Open the door, press **02#, you will hear “Please verify.”
2. Enter your password and press #.
3. After verification you will hear “Please put your finger on scan sensor”
4. Then you will hear “Please do again” twice.
5. When your fingerprint registration is completed successfully, you will hear “Fingerprint registration complete.”
6. If verification fails, you will hear “verification failed”, system will quit. Please restart the process.

*Note: If there's any issue with the fingerprint while registering it for first time, clear the safe, by pressing *. Then place the middle of your fingerprint on the sensor first. Rotate slightly to the right side, then rotate slightly to the left side so that the sensor captures the full fingerprint with the three reads. *

Please click the link below to view an instructional video on installing your safe:

Installing Your Safe

The following link is an illustration of the installation process:

Installing Your Safe Illustration

To register your Mycube safe please click the link below:

Register Your Safe

Refer to the instructions below to open & close your safe

1. Open the Door
2. Enter your password and press #, or place your registered finger, you will hear “verification complete.”
3. If the password or fingerprint is not right, you will hear “verification failed.”
4. If the wrong password has been entered 3 times in a row, the keyboard will be locked for 5 minutes.
5. If the wrong fingerprint has been placed 5 times in a row, the scanner will be locked for 5 minutes.
6. Close the Door
7. Press #

Refer to the instructions below to reset your code:

Biocube Reset Code

You can also refer to the instructions below:

1. Open the door, press ** and the current password and press #. You will hear “please enter new password”
2. Enter the new password and press #, you will hear “please do again”
3. Re-enter your password and press #.
4. Your password change is complete!

Refer to the instructions below to reset your safe:

1. Open the door and locate the small black button to the left of the battery case.
2. Hold it down and press **999# on the keypad to reset your safe.
3. You will hear “reset complete.”

Refer to the steps below to adjust your volume:

1. Open the door and press **03# (*The keyboard only shows 2, 8, *, #)
2. Press 2 - To turn up the volume
3. Press 8 - To turn down the volume
4. Press * To quit without saving
5. Press # - To save and quit

If you input an incorrect digit, press * to clear the keypad.

If your keypad is not illuminating, lightly press on the keypad to illuminate digits and wake up the keypad.

If there is an issue registering your fingerprint for first time, clear the safe, by pressing *. Then place the middle of your fingerprint on the sensor first. Rotate slightly to the right side, then rotate slightly to the left side so that the sensor captures the full fingerprint with the three reads.

If you are receiving the verification failed message when attempting to setup your safe for the first time, place your finger on the fingerprint sensor to reset the safe back to the factory default setting.

If you are receiving the HOLD message followed by a number (example - HOLD15), that indicates that you have entered an incorrect code too many times and your safe has begun the 15 minute countdown until you can retry. Wait until the countdown is complete, before trying to reenter your code. If you continue to receive the HOLD message, use your manual key to open your safe and reset your passcode. Refer to the instructions below:

To unlock the safe with the key:

1. Reach underneath the keypad and press up on the bottom of the keypad to release the keyhole cover
2. Insert the key and open the door

Once your safe is open, refer to the steps below to reset your code:

1. Open the door, press ** and the current password and press #. You will hear “please enter new password”
2. Enter the new password and press #, you will hear “please do again”
3. Re-enter your password and press #.
4. Your password change is complete!

If you do not have your manual key, please send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

Every safe come with an accessory pack which contains a set of 4 AA batteries, wrenches and a set of keys. Please keep your manual keys and wrenches outside of your safe for easy access in the event that you get locked out of your safe or need to change the batteries.

Batteries should be replaced every 12 months. To replace your batteries:

1. Open the battery compartment
2. Insert 4 new AA batteries