Firecube Gen 2
Firecube Gen 2 / Setting up your safe / Setup /

Forgot Code

The 2nd Gen Fire safe batteries are located on the outside of the safe. Please click the link below for an instructional video on replacing your batteries:

Replacing Your Batteries

Firecube Gen 2 / Setting up your safe / Setup /

Dead Battery

Please click the link below to view an instructional video on replacing your batteries:

Replacing Your Batteries

Dead Battery - Power Pack

If battery is dead, the external battery pack (provided with safe) can be used to supply power to your keypad.

  1. Install four 4-AA size batteries into the external battery pack
  2. Insert the plug of the external battery pack into the jack located to the left of the keypad
  3. Open the safe using your existing code
  4. Replace the safe batteries with 4 AA alkaline batteries

Dead Battery - Manual Key

If the electronic lock runs out of batteries, the manual key can be used to open the door.

  1. Open the key compartment under the faceplate of the electronic lock
  2. Insert the override key into the keyhole and turn it clockwise to open the lock
  3. Turn handle to open the door. Note: After opening the safe door, turn the override key counter-clockwise before pulling it out. Do not forget to put the keyhole cover back on.
  4. Replace the batteries with 4-AA alkaline batteries

Dead Battery - No Battery Pack or Manual Key

If your battery is dead and you do not have your battery pack or manual key, please send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

Firecube Gen 2 / Setting up your safe / Setup /

Lost Key

Fire Safe 2nd Generation does not come with a manual override key.

Firecube Gen 2 / Setting up your safe / Setup /

Receiving An Error

There can be several reasons why you are receiving error when attempting to open your safe. Please go to the Troubleshooting section for solutions to common errors or send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

Firecube Gen 2 / Setting up your safe / Setup /

Act Message

This message indicates that the keypad is locked. Press START for 3 seconds to deactivate keypad lock mode.

Firecube Gen 2 / Setting up your safe / Setup /

Err-03 Message

This error indicates that an incorrect pass code was entered. Retry code entry.

Firecube Gen 2 / Setting up your safe / Setup /

Alarm

5 consecutive incorrect code will sound alarm for 3 minutes. Press START button and enter correct pass code to stop the alarm.

Firecube Gen 2 / Setting up your safe / Setup /

No Response

If there is no response when the START button is pressed, there can be several possible causes:

  1. Incorrect insertion of batteries - Confirm correct insertion of batteries
  2. Keypad lock mode ON - Press START for 3 seconds to deactivate keypad lock mode
  3. Circuit error – Please send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

Firecube Gen 2 / Setting up your safe / Setup /

Green Light On – Does Not Open

If the green light is ON, and the safe does not open when "OPEN" is displayed, there can be several reasons:

  1. Low battery - Replace batteries
  2. Incorrect turning of handle/key - Turn handle clockwise
  3. Lock equipment error – Please send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

Firecube Gen 2 / Setting up your safe / Setup /

Lo_bAt Message

Low batteries - Replace batteries. Please click the link below to view an instructional video on replacing your batteries:

Replacing Your Batteries

Firecube Gen 2 / Setting up your safe / Setup /

Cannot Change Code

There can be several reasons why you cannot change your code:

  1. Exceeded time limit during code change - Enter code in under 5 seconds
  2. Keypad malfunction – Click Create Ticket and a member from our Support Team will contact you to provide further assistance.
  3. Button error - Please send an email to support@mycubesafe.com and a member from our Customer Service Team will contact you to provide further assistance.

Firecube Gen 2 / Setting up your safe / Setup /

Mykit Accessory Pack

Every safe come with an accessory pack which contains a set of 4 AA batteries. Use the battery to provide power to the safe's keypad to setup your safe. The Mycube Fire Generation 2 safe does not come with a manual key.

Firecube Gen 2 / Setting up your safe / Setup /

Battery Replacement

Please click the link below to view an instructional video on replacing your batteries:

Replacing Your Batteries

Firecube Gen 2 / Setting up your safe / Setup /

Handling

Never move or pick up the safe with the door open. The safe will tip over because of the weight of the door.