Relently.com quotes, “72% of customers will likely share a positive experience they have with a brand with 6 or more people.”
Customer service used to be something companies offered without giving it too much thought. It has now become a central point of any business strategy. Why has it become so important?
Consider: 82% of consumers are likely to leave your brand because of the service they receive, not your pricing or your products.
73% of US adults said that friendly customer service made them fall in love with a brand
86% of US adults say they would pay more for a better customer experience.
Five exceptional customer service examples
- Always treat your employees with kindness; if you care, they care
- Offer personalized interactions
- Get back to customers ASAP
- Be a great listener
- Think of customer satisfaction long term
MyCube believes in personalized customer service. You get a “live” person who works for MyCube any time you call. We are here 24/7 for your security questions and needs.
Our customer comes first at MyCube!
Visit our website: www.mycubesafe.com for our complete product line