The Power of Word of Mouth
The Power of Word of Mouth
News quotes, "72% of customers will likely share a positive experience they have with a brand with 6 or more people."

Customer service used to be something companies offered without giving it too much thought. It has now become a central point of any business strategy. Why has it become so important?

Consider: 82% of consumers are likely to leave your brand because of the service they receive, not your pricing or your products. 

73% of US adults said that friendly customer service made them fall in love with a brand

86% of US adults say they would pay more for a better customer experience.

Five exceptional customer service examples

  1. Always treat your employees with kindness; if you care, they care
  2. Offer personalized interactions
  3. Get back to customers ASAP
  4. Be a great listener
  5. Think of customer satisfaction long term

MyCube believes in personalized customer service. You get a "live" person who works for MyCube any time you call. We are here 24/7 for your security questions and needs. 

Our customer comes first at MyCube!

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